Over the holiday period the Mercer Super Helpline team will be open, with the exception of public holidays and weekends. You can reach us on 1800 682 525, Monday-Friday. Our operating hours are 8am - 7pm (AEST/AEDT), except for 24, 27, 30 and 31 December, when we’ll close at 6pm.

Retirement Navigator

Advice and support to help you confidently navigate your retirement journey.


Are you charting a course toward your ideal retirement? Whether retirement is just around the corner or still a way off, the right advice and preparation today can help you feel more confident about tomorrow.

With our Retirement Navigator service, you can get over the phone financial advice from a financial adviser, at no extra cost. Our advisers can assist you with a range of retirement topics related to your Mercer Super account.
 


Chart a course to your ideal retirement


Wherever you are on your retirement journey, we’re here to help you make the most of it. Our financial advisers can help you understand your options, so you can confidently make informed financial decisions.

Investment options

No extra cost

Don’t let financial advice fees get in the way of making informed decisions about your retirement. At no extra cost, we’ll help you take control of retirement – and your financial future.

Quarterly investment updates

Flexible and convenient

We’ll fit into your schedule, not the other way around. We’ll put you in touch with a financial adviser at a time that works for you – no matter where you are in Australia.

Insurance cover

Ageing care support

If you need practical help and support for yourself or a loved one, we can connect you with ageing care support services through the Care & Living with Mercer program. 

Insurance cover

Available for all Mercer Super members

Anyone with a Mercer Super account can access our Retirement Navigator service. All you need is a phone and we’ll help you get retirement ready. 


How can Retirement Navigator help you?
 

Understand your financial position


Get answers to important questions such as when you’ll have enough super to retire and how long it will last.  

Man sitting at computer

Man sitting at computer

Plot a course to your ideal retirement


Uncover how you can maximise your super contributions now, to enjoy a more comfortable retirement in the future. 


Live your life with confidence in retirement


When moving from super to pension we can help you understand what’s important and what areas need attention.

Man sitting at computer

Ready to navigate your retirement with confidence?

 

Chart a course toward your ideal retirement with Retirement Navigator. Access over the phone financial advice from a financial adviser on a range of retirement topics related to your Mercer Super account – all at no extra cost.

 


Looking for a different type of advice?

Tools and calcuators

Digital advice and support tools

Digital advice about your Mercer Super account.

Need advice or support regarding your super, but don’t want to wait for an appointment with an adviser?  

Our digital advice and support tools are available 24/7 and offered at no extra cost. With the tap of a button, get started on the road to making confident and informed financial decisions. 

Learn more

Tools and calcuators

Simple Super Guidance

Phone-based advice about your Mercer Super account.

Gain the confidence to take control of your super and set your super up for success. 

Speak with a financial adviser at no extra cost about topics such as which investment option may be right for you, strategies to boost your super, whether you have the right level of insurance cover and more. 

Learn more

Tools and calcuators

Beyond Super

Face-to-face, video or phone advice.

To get the most out of financial advice, it’s important to consider all aspects of your financial situation, not just your Mercer Super account.

Be confident you’re giving your ideal financial future the best chance to become a reality with the fee-based service, provided by financial advisers, that considers a wide range of topics beyond your super.

Learn more

Need more help? We’ve got you covered.

Have questions about Mercer Super or need more information about becoming a member? We’d love to hear from you.

Member Online Support

Member Online support

Log in to your account for more information or to submit an online enquiry.

Contact Our Helpline

Contact our helpline

Visit the member support page or call 1800 682 525, Monday to Friday, 8am-7pm (AEST/ AEDT).

 

Issued by Mercer Superannuation (Australia) Limited ABN 79 004 717 533, Australian Financial Services Licence #235906, the trustee of the Mercer Super Trust ABN 19 905 422 981 (‘Mercer Super’). Any advice provided is of a general nature and does not take into account your objectives, financial situation or needs. Before acting on any advice, please consider the Product Disclosure Statement available at mercersuper.com.au. The product Target Market Determination can be found at mercersuper.com.au/tmd.

Mercer financial advisers are authorised representatives of Mercer Financial Advice (Australia) Pty Ltd ABN 76 153 168 293, Australian Financial Services Licence #411766.

Care & Living with Mercer is a service provided by Mercer Consulting (Australia) Pty Ltd ABN 55 153 168 140. Please read Care & Living with Mercer website Terms of Use when accessing the service.

‘MERCER’ is an Australian registered trademark of Mercer (Australia) Pty Ltd ABN 32 005 315 917. Copyright © 2024 Mercer LLC. All rights reserved.