Over the holiday period the Mercer Super Helpline team will be open, with the exception of public holidays and weekends. You can reach us on 1800 682 525, Monday-Friday. Our operating hours are 8am - 7pm (AEST/AEDT), except for 24, 27, 30 and 31 December, when we’ll close at 6pm.

Simple Super Guidance

Build the confidence to take control of your super.


We know super can be complex. But with our Simple Super Guidance service, it doesn’t have to be.

At no extra cost, you can get limited personalised advice over the phone about your Mercer Super account from a financial adviser – giving you the confidence to take control of your super.

 


A simple way to get more from your super


When it comes to your super, getting the right advice shouldn’t be complicated. At Mercer Super, we make it easy with our Simple Super Guidance service.

Investment options

No extra cost

Don’t let financial advice fees get in the way of making informed decisions about your super. At no extra cost, we’ll help you take control of super – and your financial future.

Quarterly investment updates

Flexible and convenient

We’ll fit into your schedule, not the other way around. We’ll put you in touch with a financial adviser at a time that works for you – no matter where you are in Australia.

Insurance cover

Tailored to you

When it comes to super, there’s no ‘one-size fits all’ approach. Our advice is specific to your circumstances, so you can make the most of your super, no matter where you’re at in life.

Insurance cover

Available for all Mercer Super members

Anyone with a Mercer Super account can access Simple Super Guidance. All you need is a phone or internet connection, and we’ll help give you the confidence to take control of your super.


How can Simple Super Guidance help you?
 

Protect you and your loved ones


Review your current insurance to ensure you have the right level of cover for your needs, lifestyle and circumstances.

Man sitting at computer

Man sitting at computer

Learn how to boost your super balance


Set yourself up for the best possible retirement with contribution strategies designed to supercharge your super.


Understand your investment options


Get help determining which of our many investment options may be right for you based on your age, life stage, attitude to risk and future goals.

Couple looking at computer

Ready to take control of your super?

 

Gain the confidence to take control of your super with Simple Super Guidance. Access over the phone limited personalised advice about your Mercer Super account from a financial adviser – all at no extra cost.

 


Looking for a different type of advice?

Tools and calcuators

Digital advice and support tools

Digital advice about your Mercer Super account.

Need advice or support regarding your super, but don’t want to wait for an appointment with an adviser?  

Our digital advice and support tools are available 24/7 and offered at no extra cost. With the tap of a button, get started on the road to making confident and informed financial decisions. 

Learn more

Tools and calcuators

Retirement Navigator

Phone-based advice about your Mercer Super account.

Whether retirement is just around the corner or still a way off, the right advice and preparation now can help you feel more confident about the future.

Speak with a financial adviser at no extra cost about topics such as how long your super will last, how to maximise your contributions, preparing for retirement and more.

Learn more

Tools and calcuators

Beyond Super

Face-to-face, video or phone advice.

To get the most out of financial advice, it’s important to consider all aspects of your financial situation, not just your Mercer Super account.

Be confident you’re giving your ideal financial future the best chance to become a reality with the fee-based service, provided by financial advisers, that considers a wide range of topics beyond your super.

Learn more


Need more help? We’ve got you covered.

Have questions about Mercer Super or need more information about becoming a member? We’d love to hear from you.

Member Online Support

Member Online support

Log in to your account for more information or to submit an online enquiry.

Contact Our Helpline

Contact our helpline

Visit the member support page or call 1800 682 525, Monday to Friday, 8am-7pm (AEST/ AEDT).

 

Issued by Mercer Superannuation (Australia) Limited ABN 79 004 717 533, Australian Financial Services Licence #235906, the trustee of the Mercer Super Trust ABN 19 905 422 981 (‘Mercer Super’). Any advice provided is of a general nature and does not take into account your objectives, financial situation or needs. Before acting on any advice, please consider the Product Disclosure Statement available at mercersuper.com.au. The product Target Market Determination can be found at mercersuper.com.au/tmd.

Mercer financial advisers are authorised representatives of Mercer Financial Advice (Australia) Pty Ltd ABN 76 153 168 293, Australian Financial Services Licence #411766.

‘MERCER’ is an Australian registered trademark of Mercer (Australia) Pty Ltd ABN 32 005 315 917.